What Makes Us Different?

Constant Link was started by 2 industry professionals with one goal: To provide an Excellent Answering Service at Affordable Prices. We treat our customers the way we want to be treated. Tailored to your business needs with flexible plans, and no long-term contracts. Fast programming and state of the art servers to provide the best service for our clients. Call now to experience the difference: 1-888-511-6101

Our Features

Our features were designed with our customers in mind. 24/7 Service, Fast Messaging, Bilingual, Appointment Scheduling and much more.

24/7 Bilingual Service

Our receptionists are selected based on voice quality, typing speed and bilingual proficiency. If your company caters to the estimated 41 million Spanish speakers in the United States, we have you covered. We can translate over the phone for you if you don't speak Spanish.

Live Answering 24/7/365

Our call center is open 24/7/365 so we always answer live whenever a call comes in for your business. If you need us to connect calls to you, we can do it anytime you like. Some of our clients use our service after hours and during their receptionist's lunch hour. We do not charge extra for weekends or holidays.

Appointment Scheduling

Scheduling appointments can take up a lot of your and your staff's time. With this in mind, Constant Link can schedule appointments for you right to your online scheduling platform, saving you valuable time. (Optional Service)

Usage reports twice a month

We know keeping track of their usage is important to our clients, so we provide usage updates twice a month. Reports go out mid-month and at the end of the month so that you know exactly how many minutes your account is using.

External Posting Service

Do you need your callers' information entered directly into an internal web form vs receiving it as a regular message? With our External Posting Service, we can do just that. As we speak with your caller, we will enter the information into a form that will post externally to your web form saving you data entry time. (Optional Service)

Call Recording

Some companies require that their calls be recorded whether it is for legal protection reasons or quality assurance. We offer call recording. With this feature the caller will hear the legal disclaimer, "This call may be monitored or recorded for quality assurance purposes." To access the call log, we will issue you a unique username and password to our web dashboard. Once there, you can listen to any call you like. (Optional Service)

How Our Answering Service Works

Step 1. You fill out programming forms

Just two Simple forms are all it takes to program your account. The Programming Questionnaire and The Service Agreement. The 2 forms will be emailed to you. Once you complete them, save and email them back to us.

Step 2 .. We program your account & train our staff

As soon as we receive the 2 forms from you, we start programming your account. After the account is programmed, we train our entire staff on your account so that when the 1st call comes in, we are ready to answer as your receptionist. We will also make test calls and send test messages as needed from our system.

Step 3 .. You forward your line to us & we start answering your calls

Once your Service Number is activated, all you have to do is forward your business line to that number. Forwarding may be done manually or depending on your system, your phone provider can set it up for you. You may forward your line to us whenever you like. You'll have 24/7 Live Receptionist coverage for your business calls.


Watch Our Video

Demo Calls

Here are some Demonstration calls, so you can hear how we would answer for your business and how long each call takes.

Doctor Demo Call

Law Firm Demo Call

Plumber Demo Call

Restoration Co. Demo Call

Our Most Popular Plans.

You can start your Free Trial on any plan, then based on your usage, your can select the plan that best fits your needs. Simply click on Free Trial to get started.

100

Minutes per Month

$199

  • 24/7 Live Answering

  • Bilingual English & Spanish

  • Messages sent via Text or Email

  • Unlimited Patch Time

  • Daily Message Recap

  • Messages Archived 7 Days

  • Usage Updates

  • Automated Call Screening Service

  • Excess Minutes $1.99 each

200

Minutes per Month

$359

  • 24/7 Live Answering

  • Bilingual English & Spanish

  • Messages sent via Text or Email

  • Unlimited Patch Time

  • Daily Message Recap

  • Messages Archived 21 Days

  • Usage Updates

  • Automated Call Screening Service

  • Excess Minutes $1.99 each
More Plans

Compare and Save

The following table is a 100 Minute Plan Comparison*

Latest Articles

Informative Articles to help your business. If we can highlight your business, let us know.

\

Meet Our Team

Edmond Cariolagian
General Manager
Frances Villalobos
Client Services Manager
Franco Lira
New Accounts Specialist

Contact Us