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Why use a receptionist service

Why Use Constant Link to help your business? Like any business owner, you have to get work done and constant interruptions cut into your productivity which cuts into your earnings. The less work you get done, usually the less money you make. If you have a project to get done and you receive 10 phone calls in one day, with each phone call taking 2-5 minutes, that’s 20-50 minutes taken away from your project. Also, factor in how many times you have to respond to text messages and emails throu...More >

Client Case. Business solves 2 problems with Constant Link.

When Charles, who owns a 2 man home repair business, needed to take a vacation, he realized he would potentially lose some clients during that time as he is the main person who answers all of his company’s calls. So he called Constant Link to set up service while he went on vacation and he also informed us that many of his callers were Spanish speakers. We explained to him that Constant Link service is bilingual in English and Spanish, but that the 14 day free trial does not cover vacation bec...More >

Telephone Answering Service Helps Business Grow

Dennis Harris, owner of ACSI Business Machines faced a problem. His office machine business had a high number of calls at certain times of the day and during particular times of the year that he couldn’t keep up with. He was losing customers who couldn’t get through due to busy signals or whose calls they weren’t able to answer in time. More >

Insurance Agency Helps Hundreds After Microburst

Robin peered through the water cascading down her windows. Tree branches, roofing materials, and garbage streamed past her house in a swarm of debris, dirt, and rain. With a loud crack, she watched her 60-foot Sugar Maple tree split and crash to the ground, blocking the driveway. Then the lights went out. More >

A Personal Touch Makes All the Difference

Sarah looked out the car window at the changing leaves. She couldn’t wait to get home so she could ride her pony Bobbi down the country lanes under the trees’ golden canopy. Once home, Sarah skipped out the back door towards the corral. As she got near, what she saw made her heart stop, not believing her eyes. Bobbi, her best friend in the world, was lying on his side, one leg tightly entangled in the barbed-wire fence.More >

Construction Company Benefits from Expanding Their Answering Service’s Role

Tim Koenig poked his head in David Lynde’s office Monday afternoon, wearing a big grin. “We got the Fitzgerald Natatorium job!” David beamed. “That’s a 2.6 million dollar project!” “I know,” Tim replied. “I quoted it, remember?” “Well, now that we’ve got it, how are we going to manage it?” David asked. More >

Entrepreneur Competes with Larger Firms

Exhausted, Jay returned to his office to discover his answering machine was blinking 14. Frustrated, Jay set his toolbox down with a thud and plopped into his chair. He grabbed a scrap of paper and hit “play.” The air was filled with urgent calls from businesses with computer issues and network problems. Jay scribbled madly as he listened to each of the fourteen messages. Then, he left his desk to grab some coffee. Jay was both pleased and overwhelmed. His new business, Link Technology...More >

Answering Service Case Study: Photographer Uses Answering Service to Standout

Kylie began searching the internet for photographers. She and her fiancé were making slow progress at planning their wedding in June. Their next task was finding a photographer. She knew she should have started earlier, but six months seemed like plenty of time; she was about to learn differently. Kylie looked at an impressive online ad and punched the number into her phone. A harried woman answered. She showed no interest in talking to a potential customer. Kylie explained she needed a p...More >

Answering Service Case Study: Helping Close the Deal

Jennifer called her husband at work. “Phil,” she said, “you are never going to believe the call I just got.” “What?” “The real-estate agent has three more offers on the house, and...” “What do you mean? They’ve already accepted ours.” “Phil, I know, but these offers are higher. If we don’t close in seven days the seller can take the higher offers.” “No problem. The appraisal is done, and our loan is approved. What are you worried about?” “Hey, ...More >

Answering Service Case Study: Optometrist Uses Answering Service to Improve Patient Care

Good optometry management affects the quality of life for many people, particularly the elderly. This is an even bigger concern in rural areas where residents have to travel many miles to visit their eye care professional. Usually this means the loss of a day’s work for the patient’s driver, which has to be coordinated with the doctor’s schedule. As a result, patients often put off making appointments for routine care and checkups. However, Dr. Alison Chaussee of the Prairie Hills Visio...More >