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  • Insurance Agency Helps Hundreds After Microburst
  • Robin peered through the water cascading down her windows. Tree branches, roofing materials, and garbage streamed past her house in a swarm of debris, dirt, and rain. With a loud crack, she watched her 60-foot Sugar Maple tree split and crash to the ground, blocking the driveway. Then the lights went out. More >

  • A Personal Touch Makes All the Difference
  • Sarah looked out the car window at the changing leaves. She couldn’t wait to get home so she could ride her pony Bobbi down the country lanes under the trees’ golden canopy. Once home, Sarah skipped out the back door towards the corral. As she got near, what she saw made her heart stop, not believing her eyes. Bobbi, her best friend in the world, was lying on his side, one leg tightly entangled in the barbed-wire fence.More >

  • Construction Company Benefits from Expanding Their Answering Service’s Role
  • Tim Koenig poked his head in David Lynde’s office Monday afternoon, wearing a big grin. “We got the Fitzgerald Natatorium job!” David beamed. “That’s a 2.6 million dollar project!” “I know,” Tim replied. “I quoted it, remember?” “Well, now that we’ve got it, how are we going to manage it?” David asked. More >

  • Entrepreneur Competes with Larger Firms
  • Exhausted, Jay returned to his office to discover his answering machine was blinking 14. Frustrated, Jay set his toolbox down with a thud and plopped into his chair. He grabbed a scrap of paper and hit “play.” The air was filled with urgent calls from businesses with computer issues and network problems. Jay scribbled madly as he listened to each of the fourteen messages. Then, he left his desk to grab some coffee. Jay was both pleased and overwhelmed. His new business, Link Technology...More >

  • Answering Service Case Study: Photographer Uses Answering Service to Standout
  • Kylie began searching the internet for photographers. She and her fiancé were making slow progress at planning their wedding in June. Their next task was finding a photographer. She knew she should have started earlier, but six months seemed like plenty of time; she was about to learn differently. Kylie looked at an impressive online ad and punched the number into her phone. A harried woman answered. She showed no interest in talking to a potential customer. Kylie explained she needed a p...More >

  • Answering Service Case Study: Helping Close the Deal
  • Jennifer called her husband at work. “Phil,” she said, “you are never going to believe the call I just got.” “What?” “The real-estate agent has three more offers on the house, and...” “What do you mean? They’ve already accepted ours.” “Phil, I know, but these offers are higher. If we don’t close in seven days the seller can take the higher offers.” “No problem. The appraisal is done, and our loan is approved. What are you worried about?” “Hey, ...More >

  • Answering Service Case Study: Optometrist Uses Answering Service to Improve Patient Care
  • Good optometry management affects the quality of life for many people, particularly the elderly. This is an even bigger concern in rural areas where residents have to travel many miles to visit their eye care professional. Usually this means the loss of a day’s work for the patient’s driver, which has to be coordinated with the doctor’s schedule. As a result, patients often put off making appointments for routine care and checkups. However, Dr. Alison Chaussee of the Prairie Hills Visio...More >

  • Improve Flexibility by Working With Virtual Receptionists
  • Office spaces today tend to look quite different than they did in the past. Today, contemporary offices feature open floor plans that encourage communication and collaboration rather than cubicles and individual offices that tend to stifle creativity. For some businesses, having an office at all is no longer essential. Virtual offices are becoming more and more common, especially as communication technologies continue to improve, and workers are better able to communicate from anywhere. But owne...More >

  • Make Running Your Business Easier On Yourself By Hiring Someone Else To Answer the Phones
  • If you are running your own small business, there can be plenty of things to worry about, from bookkeeping to ordering items to payroll. All of this can take a lot of time. What you might not have time for it answering your company's phones, while you should be worrying about running your business. Hiring telephone answering services can solve your problem. Telephone call answering service can be a great way to have you lines taken care of by a professional receptionist service, giving you the t...More >

  • How Virtual Secretaries May Help You Cut Costs
  • It is no secret that today's economy has forced individuals and business owners alike to cut costs and tighten belts. Although this can be a stressful time for many, it is important to note that advancing technology has made this transition a bit easier. One way that businesses are looking to reduce cost is through reducing overhead. A new means of exploring this task is through the implementation of virtual secretary services. Here is some information about virtual secretary services. Having...More >

  • You Can Increase Your Company’s Efficiency by Getting Live Receptionist Services
  • Do you have an emerging small business, but you do not have a conventional office setup? Perhaps you are looking to limit costs when it comes to office expenses. If so, it may make sense for you to invest in live receptionist services. With virtual secretary services in place, you can make your company more available to your customers by enabling you to receive calls at all times, regardless of whether the call is made within office hours or not. For example, dentists and physicians who utili...More >

  • Keep Your Office Space More Comfortable by Hiring Live Virtual Receptionists
  • "Corporate accounts payable, Nina speaking...JUST a moment." "Corporate accounts payable, Nina speaking...JUST a moment." "Corporate accounts payable, Nina speaking...JUST a moment." In the classic comedy Office Space, Nina's repetitive phone answering drives the main character, Peter, crazy. While it is funny in the movie, it could actually happen in real life and workers getting annoyed at others who are always on the phone isn't uncommon. However, having a receptionist is vital for businesses...More >

  • Need Phone Support? Hire an Answering and Virtual Receptionist Service
  • Our customer service-based economy allows many professionals in a variety of fields to work from home or away from the traditional office environment. With the advent of the virtual office, business entrepreneurs and other individuals can work from almost anywhere that there’s an internet connection and a phone. However, one challenge of working from home and dealing with clients by phone can involve struggling with the ability to maintain a professional image. If you have an emergency take yo...More >

  • Three Benefits of Using Phone Answering Services
  • When business is booming, is it possible to successfully handle a high volume of client phone calls? While this might seem difficult to accomplish, it is actually easier than you may think. Live phone answering services are a modern and helpful way to ensure that you never miss a business phone call. There are several benefits of utilizing this type of virtual assistant service, as it will allow you to run your business more efficiently. 1. High call volume. One of the main benefits of phone ...More >

  • Discover Cutting Edge Receptionist Services and Virtual Assistants
  • Phone answering services definitely aren’t what they used to be. But you’d be hard pressed to find one that isn’t superior to Bell Telephone. Just kidding, of course, because today’s cutting-edge phone answering services are nothing like those ancient times where office telephones were answered by secretaries glued to their desk chairs from nine to five. Actually, traditional secretaries and phone answering services are becoming obsolete. While this doesn’t mean that they are not st...More >

  • How to Manage a Virtual Office with Business Telephone Answering Services
  • If you use a virtual office, whether you’re working from home or constantly traveling, you know that it can be difficult for customers to contact your business if it’s only you answering the phone. Because of differences in time zones and schedules, you might not be able to answer phone calls every time. Fortunately, there is help for you through the many business telephone answering services available for virtual offices and online businesses. What do business telephone answering service...More >

  • Virtual Office Services
  • Live answering services can help your business to maintain flexibility while reducing its overhead and preventing it from losing business. Virtual receptionists and offices handle your business’ reception needs without your having to go to the trouble of hiring someone and renting office space to accommodate them. Live answering services and other virtual office services can take many forms, depending on what your business requires. Live phone answering services can be important for many di...More >

  • What Are Virtual Office Solutions, and How Can They Help Improve Your Business?
  • The rise of small, mobile and home-based business environments has presented some communication and logistical challenges for business owners of such nature. These small business environments not only require an unprecedented demand for flexible work-space solutions, a demand for flexible and reliable phone answering services is on the rise as well. The need for telephone answering services for small businesses is especially true for contractors such as electricians, plumbers, painters and even ...More >

  • Professionals with Large Volume of Phone Calls are Hiring Virtual Secretarial Services
  • Are you a new business owner, a tradesman with a high volume of calls, a high profile business professional such as a doctor, lawyer, Stock Broker or Mortgage company? Have you thought of hiring a telephone call answering service? The days of the full time receptionist, switchboard operator, or other full time secretarial services is quickly becoming passé. In this technically complex day and age, virtual secretarial services are on the up and up. Virtual secretarial services can offer 24 hour ...More >

  • Finding the Best Phone Answering Service
  • By instituting business phone answering services for your business, you are able to provide customers with a way to contact you around the clock. In fact, you may have talked with virtual receptionists before since most doctors and dentists use them to cover gaps in 24 hour phone service. Your business could leverage telephone answering services so that you do not miss any potential client phone calls. For some businesses, a missed phone call probably means a lost sale. Selecting a live phone...More >