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Constant Link Virtual Receptionist service is not affiliated in any way with the business entity Constant Link LLC, a New Jersey based business

PRIVACY POLICY

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

 

SECURITY POLICY

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

 

REFUND POLICY

The Constant Link Virtual Receptionist Service is billed on a monthly basis. After the initial 90 days of service, the account can be canceled at any time by giving us 30 days written notice. Upon cancellation, the service fee for the month which is billed at on the 1st of the month, is not refundable. Excess minutes, if applicable, will be billed at the end of the billing cycle and charged to the credit card on file.

The 14 day Money Back Guarantee applies to a Service Price Plan only and excludes any excess usage charges.  You may request a refund within 14 days from the date of your first month’s payment. The amount that will be refunded to your credit card will be the full amount that was charged for the Service Plan. The one-time setup fee is not eligible for a refund.

14 DAY FREE TRIAL POLICY

The  Free trial covers:  1 User with one screen and includes 14 days or 60 minutes of live receptionist service, whichever comes first. Any potential client can request a free 14 day trial of our service. Scheduling service is not included in the 14-day free trial.  The first day of the free trial will be the following day after the service is live, this will count as the first full day and the free trial will end 14 days later. After the free trial, the client can decide if they would like to continue with the service. Constant Link does not require a credit card or deposit. The 14-day free trial is not available for customers going on vacation, or previous Constant Link clients. If the client does not choose the 14-day free trial, the 14 day Money Back Guarantee will apply.

REFERRAL POLICY

If you refer a business associate or anyone you know, please let us know that you are referring them to us so that we know who to send the referral check to. If they sign up on the 100-minute plan and use our service for at least 120 days, we’ll send you a check for $300. If you are an existing client, we can either send you a check or credit your account. If your referral signs up for the 50-minute plan for 120 days or longer, we’ll send you a check for $150. That is our way of saying thank you for taking the time to refer an associate to us.